Emergency Balance Service

The Emergency Balance Service allows Teletalk subscribers to get loans and use mobile operator’s services with zero or low balance. The service is available through SMS and USSD.

The Emergency Balance service uses the scoring feature to decide whether to give a loan to the subscriber who requests it or not. The subscriber may request the maximum loan available or request a specific loan amount by sending a corresponding command. Subscribers are charged a service fee for using the Emergency Balance service.

 

Loan Amount and Service Fees:

SMS/USSD

Request

Loan Amount, BDT

Service Fee

Dial *1122#

  Or

SMS “Loan” and send to 1122

The service uses the scoring to calculate the loan amount available to the subscriber

Free

  Dial *1122*10#

Or

SMS “10” and send to 1122

 

10

 

0

  Dial *1122*12#

  Or

SMS “12” and send to 1122

 

12

 

1.53 (1.2 BDT service fee + 0.33 BDT SC, SD & VAT)

  Dial *1122*20#

Or

SMS “20” and send to 1122

 

20

 

2.55 (2 BDT service fee + 0.55 BDT SC, SD & VAT)

Dial *1122*30#

Or

SMS “30” and send to 1122

 

30

3.83 (3 BDT service fee + 0.83 BDT SC, SD & VAT)

  Dial *1122*50#

  Or

SMS “50” and send to 1122

 

50

 

6.38 (5 BDT service fee + 1.38 BDT SC, SD & VAT)

Dial *1122*0#

Or

SMS “Loan info” and send to 1122

Check for the subscriber’s current debt

Free

* SMS Charge for requesting loan to 1122 short code is free.

 

Eligibility Criteria:

Loan Bands (BDT)

Min Days (days)

Service fees (excluding VAT+SD+SC) BDT

Average recharge/ Month(BDT)

Recovery Attempts

10

180

0

160

240

On recharge

12

180

1.2

160

240

On recharge

20

180

2

160

240

On recharge

30

180

3

240

340

On recharge

50

180

5

400

400+

On recharge