Traditional GSM Roaming is defined as the ability for a cellular customer to automatically make and receive voice calls, send and receive data, or access other services, including home data services, when traveling outside the geographical coverage area of the home network, by means of using a visited network. This can be done by using a communication terminal or else just by using the subscriber identity in the visited network.
Teletalk International Roaming Service: Currently Teletalk is providing International Roaming service to 54 operators in 38 countries for Postpaid and to 12 operators in 11 countries for Prepaid to its valued subscribers. ( Please see Teletalk live roaming partners list)
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Requirements for International Roaming Service: |
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International Credit Card ( VISA and Master card) with at least 6 (Six ) months validity |
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International Passport (Photocopy) |
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Subscriber needs to fill up an International Roaming form provided by TBL. |
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Auto Debit Form (optional - needed only if you want to authorize Teletalk to auto debit your account. Only needed for postpaid roaming). |
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Two Passport size Photographs. |
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Security Deposit: BDT 10,000.00 (for postpaid) BDT 0.00 (for prepaid). |
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Credit limit: International Roaming Security Deposit + existing postpaid credit limit (for postpaid). Pay as you go for prepaid. |
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International Postpaid Roaming Service: Teletalk offers International postpaid roaming service for its subscribers. Postpaid subscribers can enjoy this facility.
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| Key Features of Teletalk International Postpaid Roaming: |
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No Use, No Pay - NO Monthly Access Fee |
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Can avail both voice and SMS service |
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Fully refundable Security Deposit |
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Free Ownership Transfer (if required for IR subscription) |
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Instant International roaming Service Activation |
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Free Monthly Itemized Bill |
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Friendly and Trained IR Help line Professionals with Dedicated IR Customer Management Team |
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Direct Communication with each IR subscriber for individual queries and complaints. |
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International Prepaid roaming service: Teletalk Bangladesh Ltd. is now offering International Roaming service to its prepaid subscribers. From now on Teletalk Prepaid subscribers will also be able to enjoy this service. Teletalk Prepaid subscribers will be able to avail International Roaming service in the following countries and operators: |
| SL |
COUNTRY |
OPERATOR |
| 01 |
India
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Spice India |
| 02 |
UAE |
DU |
| 03 |
Qatar |
Q-Tel |
| 04 |
Hong Kong |
CSL, Hutchison 3G |
| 05 |
Tunisia |
Tunisie Telecom |
| 06 |
Srilanka |
Dialog |
| 07 |
Russia |
Vimpelcom |
| 08 |
Thailand |
True move |
| 09 |
Kuwait |
Wataniya |
| 10 |
Saudi Arabia |
Zain |
| 11 |
Egypt |
Vodafone |
| 12 |
Combodia |
Sotelco |
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| Key Features of Teletalk Prepaid International Roaming: |
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Can avail both voice and SMS service |
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Can avail both voice and SMS service |
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No subscription fee to avail Roaming Service |
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No security deposit |
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Instant IR Service Activation |
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Recharge via telecharge and scratch card from home & abroad |
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IR Hotline (555) accessible both from home & abroad |
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Dedicated IR Customer Management Team
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| How Prepaid Roamers will be Charged: |
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There is Fixed tariff (per min) for making and/or receiving calls while roaming |
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Fixed tariff per outgoing SMS |
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SMS Incoming is Free |
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The subscriber will be able to make/receive calls or use any other service such as SMS while roaming as long as he has balance in his pre-paid foreign currency account |
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For availing roaming the subscribers local pre-paid BDT account must have validity. |
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Network Selection:
Once International Roaming form is filled up and all other requirements are fulfilled properly, roaming service will be activated. To avail this service, please turn on the mobile while you are in some other network where Teletalk roaming is available. If the handset is configured to select the network automatically (automatic network selection), then it will get the preferred network. Otherwise, please select the network manually from network selection of the handset, then search for available networks and choose the preferred network.
Cancellation of International Roaming service and Refund of security deposit:
To cancel the IR service and get your deposit back, please contact with our customer care center. Bills must be paid in order to get the deposit back.
GPRS Roaming:
Teletalk Bangladesh Limited is working on the GPRS Roaming services and will commercially launch this service very soon.
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All time Assistance:
For information and assistance, please contact Teletalk customer care:
Dial 555(Roaming Hotline) or 1234 from your Teletalk Number
E-mail: csroaming@teletalk.com.bd |
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| Note: All of the above information and requirements are subject to change without any prior notice. |
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