Key
Features of Teletalk International
Roaming:
Coverage in more
than 288 operators' networks
in 184 countries.
No Use, No Pay - NO Monthly
Access Fee.
Less Security Deposit
Free Ownership Transfer (if
required for IR subscription)
Instant IR Service Activation
Free Monthly Itemized Bill
Friendly and Trained IR Help
line & Dedicated
IR Customer Management Team
Direct Communication with
each IR subscriber for individual
queries and complaints.
Requirements
for International Roaming
Service:
International Credit Card
( VISA and Master card) with
at least 6(Six ) months validity
Postpaid SIM with ISD facility
International Passport (Photocopy)
Subscriber needs to fill up
an International Roaming form
provided by TBL.
Auto Debit Form (optional
- needed only if you want
to authorize Teletalk to auto
debit your account)
Two Copy Passport size Photograph
Network
Selection:
Once International
Roaming Form is filled up
and maintained the requirements
properly, roaming will be
activated. Please turn on
the mobile. If it is configured
as automatic network selection,
then it will get the preferred
network. Otherwise, please
select the network manually
as like-go to settings, then
network selection, Select
it and you will get search
option, press it and get the
list of networks and choose
preferred networks.
Security
Deposit: USD equivalent
to BDT 10,000.00
Credit
limit: International
Roaming Security Deposit +
existing postpaid credit limit
Location
of payments of international
roaming bills:
Dhaka Customer Care, Banani
Branch
Chittagong Customer Care
Sylhet Customer Care
Cancellation
of international roaming service
and Refund of security deposit:
To cancel the IR
service and get the deposit
refund, please contact with
our customer care center.
Dual
IMSI SIM User manual
1. Each SIM has two
IMSI.
a. IMSI 1(Use in Bangladesh)
b. IMSI 2 (Use when Roaming).
2.
If you want to use the dual
IMSI SIM in Bangladesh:
Insert your SIM to your hand
set, you will find a special
menu name "Teletalk"
in your mobile menu.
* Select "Teletalk",
then you find Dual IMSI option
* Select Dual IMSI then select
switch, you find
a) IMSI 1
b) IMSI 2
Select IMSI 1.
3.
If you want to use the dual
IMSI SIM in Abroad:
Insert your SIM to your hand
set, you will find a special
menu name "Teletalk"
in your mobile menu.
* Select "Teletalk",
then you find Dual IMSI option
* Select Dual IMSI then select
switch, you find
a) IMSI 1
b) IMSI 2
Select IMSI 2
Then choose a network.
Now enjoy Teletalk dual IMSI
Roaming facility.
All
time Assistance:
For information and assistance,
please contact with the following
concern:
Dial 555 or 1234 from your
Teletalk Number
Dial +8801550156098 or +01550156053
while traveling abroad
E-mail: csroaming@teletalk.com.bd
Prepaid
Roaming, GPRS Roaming &
SMS Roaming:
Teletalk Bangladesh Limited
is working on the Prepaid
Roaming, GPRS Roaming &
SMS Roaming services and will
commercially launch the services
soon.
***
All of the above information
and requirements are subject
to change without any prior
notice.
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