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Postpaid Roaming Partners List
Postpaid Roaming Tariff
Prepaid Roaming Tariff
 
 
Traditional GSM Roaming is defined as the ability for a cellular customer to automatically make and receive voice calls, send and receive data, or access other services, including home data services, when traveling outside the geographical coverage area of the home network, by means of using a visited network. This can be done by using a communication terminal or else just by using the subscriber identity in the visited network.

Teletalk International Roaming Service: Currently Teletalk is providing International Roaming service to 54 operators in 38 countries for Postpaid and to 12 operators in 11 countries for Prepaid to its valued subscribers. (Please see Teletalk live roaming partners list)
 

Requirements for International Roaming Service:

 
International Credit Card ( VISA and Master card) with at least 6 (Six ) months validity
 
International Passport (Photocopy)
 
Subscriber needs to fill up an International Roaming form provided by TBL.
 
Auto Debit Form (optional - needed only if you want to authorize Teletalk to auto debit your account. Only needed for postpaid roaming).
 
Two Passport size Photographs.
 
Security Deposit: BDT 10,000.00 (for postpaid) BDT 0.00 (for prepaid).
 
Credit limit: International Roaming Security Deposit + existing postpaid credit limit (for postpaid). Pay as you go for prepaid.
 

International Postpaid Roaming Service: Teletalk offers International postpaid roaming service for its subscribers. Postpaid subscribers can enjoy this facility.

 
Key Features of Teletalk International Postpaid Roaming:
  No Use, No Pay - NO Monthly Access Fee
  Can avail both voice and SMS service
  Fully refundable Security Deposit
  Free Ownership Transfer (if required for IR subscription)
  Instant International roaming Service Activation
  Free Monthly Itemized Bill
  Friendly and Trained IR Help line Professionals with Dedicated IR Customer Management Team
  Direct Communication with each IR subscriber for individual queries and complaints.
 

International Prepaid roaming service: Teletalk Bangladesh Ltd. is now offering International Roaming service to its prepaid subscribers. From now on Teletalk Prepaid subscribers will also be able to enjoy this service. Teletalk Prepaid subscribers will be able to avail International Roaming service in the following countries and operators:

SL COUNTRY OPERATOR
01 India
Spice India
02 UAE DU
03 Qatar Q-Tel
04 Hong Kong CSL, Hutchison 3G
05 Tunisia Tunisie Telecom
06 Srilanka Dialog
07 Russia Vimpelcom
08 Thailand True move
09 Kuwait Wataniya
10 Saudi Arabia Zain
11 Egypt Vodafone
12 Combodia Sotelco
 
Key Features of Teletalk Prepaid International Roaming:
  Can avail both voice and SMS service
  Can avail both voice and SMS service
  No subscription fee to avail Roaming Service
  No security deposit
  Instant IR Service Activation
  Recharge via telecharge and scratch card from home & abroad
  IR Hotline (555) accessible both from home & abroad
  Dedicated IR Customer Management Team
 
How Prepaid Roamers will be Charged:
  There is Fixed tariff (per min) for making and/or receiving calls while roaming
  Fixed tariff per outgoing SMS
  SMS Incoming is Free
 
The subscriber will be able to make/receive calls or use any other service such as SMS while roaming as long as he has balance in his pre-paid foreign currency account
  For availing roaming the subscribers local pre-paid BDT account must have validity.
 
Network Selection:
Once International Roaming form is filled up and all other requirements are fulfilled properly, roaming service will be activated. To avail this service, please turn on the mobile while you are in some other network where Teletalk roaming is available. If the handset is configured to select the network automatically (automatic network selection), then it will get the preferred network. Otherwise, please select the network manually from network selection of the handset, then search for available networks and choose the preferred network.

Cancellation of International Roaming service and Refund of security deposit:
To cancel the IR service and get your deposit back, please contact with our customer care center. Bills must be paid in order to get the deposit back.

GPRS Roaming:
Teletalk Bangladesh Limited is working on the GPRS Roaming services and will commercially launch this service very soon.
 
All time Assistance:
For information and assistance, please contact Teletalk customer care:
Dial 555(Roaming Hotline) or 1234 from your Teletalk Number
E-mail: csroaming@teletalk.com.bd
 
Note: All of the above information and requirements are subject to change without any prior notice.
 
Postpaid Roaming Partners List
Postpaid Roaming Tariff
Prepaid Roaming Tariff
 
 
  | Last Update March 2010 |
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